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      • Open Access Article

        1 - Analysis the elements and components of managers competency managers in the banking system
        فريبرز  رحيم نيا وجیهه  هوشیار
        Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and compone More
        Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and components of managers competency models in the banking system. In this research competency include knowledge, skills, abilities and personal attributes. Sample of this paper is managers of the public bank. So we conduct semi-structured interviews with managers. Interviews were analyzed with content analysis and managers competency models was produced. Competency model has three levels. First level includes four domains: technical domain, environmental domain, managerial domain, personal domain. Second level have eight element: general knowledge, specialized knowledge, marketing, awareness of environment, correct management of the bank, human resource management, interpersonal, intrapersonal. Finally, third level include 42 competency component in the banking system. Manuscript profile
      • Open Access Article

        2 - vestigating the Effective Factors on Cultural Intelligence of Urban Managers in Cultural Interactions with Citizens
        مجتبی  امیری منیر  عزیزی غلامرضا  طالقانی
        This research aims to investigate cultural intelligence in Tehran that includes many different cultures. With increasing number of immigrants having varying norms and cultural values, urban managers, who are planers and handlers of a city, need to recognize and boost cu More
        This research aims to investigate cultural intelligence in Tehran that includes many different cultures. With increasing number of immigrants having varying norms and cultural values, urban managers, who are planers and handlers of a city, need to recognize and boost cultural intelligence in order to have a better interact with citizens and even their staff having different cultures. being and environment that deals with different cultures makes urban managers obtain the skills of cultural intelligence .by expansion of cities and an increase in immigrations, societies are changed to a mixture of religious and racial cultures and sub cultures. In a metropolis like Tehran, due to different cultures of citizens urban managers must be able to interact effectively in this multi-cultural city to satisfy people. in this research for the analysis of the gathered data from questionnaires, descriptive and deductive statistics methods are used, and the survey of relation s ships between research variables is done by employing structural equation modeling. Regarding the statistical results from R software, the most effective dimensions on cultural intelligence consequently are: cognitive, behavioral, metacognitive and motivational. The most powerful index is motivational dimension and the weakest index is cognitive dimension. Behavioral and cognitive dimension have a similar performance in relation to cultural intelligence. Manuscript profile
      • Open Access Article

        3 - The Effects of Cultural Intelligence and Transformational Leadership Style of Managers on Employee Resistance to Change
        Fakhriyeh Hamidianpour Majid Esmaeilpour razie zarei
        Abstract Background: One of the most important challenges faced by organizations is the environmental factors’ change and increasing global competitions. In response to this challenge, it should be noted that change management is a difficult task. Most of organizationa More
        Abstract Background: One of the most important challenges faced by organizations is the environmental factors’ change and increasing global competitions. In response to this challenge, it should be noted that change management is a difficult task. Most of organizational changes fail. Lack of personnel’s agreement with the change and their resistance are among the most important factors that cause the failure of organizational change. Objective: The objective of this study was to evaluate the effect of two factors of cultural intelligence of managers and transformational leadership style on employees' resistance to change. Methodology: The population of this research includes managers and employees of Jam Petrochemical Company (Iran). The sample consisted of 260 employees and 60 managers of various units of the company. Data were collected using the tool of questionnaire. To analyze the data SMART PLS structural equation modeling software was used. Results: The findings of this study show that cultural intelligence of managers both directly and through transformational leadership style has a positive and significant impact on the resistance to change and also the transformational leadership style has a positive and significant impact on the resistance to change. Manuscript profile
      • Open Access Article

        4 - Stuyding the relationship between assertiveness and empathy of faculty members who have managerial positions (case study:Valiasr university of Rafsanjan)
        marzieh kahnooji
        Objective: the main goal of the present research is to study the relationship between assertiveness and empathy of faculty members who have managerial positions. Method: this is a correlative-applied research. statistical population of the research includes all faculty More
        Objective: the main goal of the present research is to study the relationship between assertiveness and empathy of faculty members who have managerial positions. Method: this is a correlative-applied research. statistical population of the research includes all faculty members with managerial positions in academic year 2015-2016 in Valiasr University of Rafsanjan. The number of them is 61 persons. The statistical population has been studied as the sample. Data were gathered by standard questionnaires of assertiveness (Gambrel & Richy) and empathy (Davis). Data were analyzed by descriptive and infrential statistics.Findings: results of data analysis suggest that there is no significant relationship between managers’ assertiveness and viewpoint and between amount of imagination and empathetic attention and there is relationship between managers’ assertiveness and personal distress.Conclusion: results of the research suggest that there is no relationship between assertiveness of faculty members with managerial positions and dimensions of empathy. Therefore, it is necessary to pay attention strictly to these dimensions in behaviors of managers. It is recommended that managers are chosen more accurately by holding educational periods, related workshops and more scientific selections. Manuscript profile
      • Open Access Article

        5 - presentation of a Structural Model for Entrepreneurial Personality traits of employees Based on the managers' power sources (Case Study of the government departments in West Azarbaijan Province)
        yusef beighzadeh farhad mahbobkhah
        The present study is an attempt to provide a structural model for Entrepreneurial Personality traits of employees based on the managers' power sources in government departments of West Azarbaijan province. The present study is applied in terms of objective and descript More
        The present study is an attempt to provide a structural model for Entrepreneurial Personality traits of employees based on the managers' power sources in government departments of West Azarbaijan province. The present study is applied in terms of objective and descriptive-correlational in terms of data collection and analysis methods. The population of the study includes all managers and employees of government departments in West Azarbaijan province. Due to the unlimited number of statistical population, the researcher selected a sample above the last level of the Morgan table through stratified random sampling. Hinkin and Shirykhm Power scale (1989) and an Entrepreneurial Personality trait Questionnaire derived from the standard questionnaires of Darham Center for Entrepreneurship were used for data collection purposes. Validity and reliability of the questionnaires were verified using relevant tests. Structural equations modeling based on partial least squares was used to analyze the data and reach the structural model. The results of the structural model showed that the authorities’ power sources and expertise of managers have a direct and significant effect on prediction of the employees’ Entrepreneurial Personality traits and the proposed model is well fitted. Manuscript profile
      • Open Access Article

        6 - Provide a value chain model of competencies of human resource managers of government organizations based on professional competencies
        Fatemeh Akbari Pasham Mohammad hakkak Hojjat  Vahdati Amir Houshang Nazaripour
        The present research is applied based on purpose and is a type of non-experimental research. In this research, in the first stage, in order to deeply study and design the value chain model of the professional competencies of human resource managers, among the qualitativ More
        The present research is applied based on purpose and is a type of non-experimental research. In this research, in the first stage, in order to deeply study and design the value chain model of the professional competencies of human resource managers, among the qualitative research strategies, the content analysis method (theme analysis) was selected. The statistical population of this study includes all senior managers and human resources in government organizations in Khorramabad city who have been working in government organizations in Khorramabad city during the research period and have at least 10 years of experience in this position. اند. In this study, first, judgmental (purposive) sampling method was used. In this study, qualitative data were collected by conducting interviews with senior managers and human resources of government organizations and academic experts. After the interviews, qualitative data were analyzed based on theoretical coding, and then the categories related to the phenomenon under study and a paradigm model based on Strauss and Corbin were extracted. The results of the previous steps, including resource search, initial review, verification of verified sources, data extraction, coding and categorization, finally show the main variables of the research, including individual competence (6 categories); Social competence (3 categories); Organizational competence (6 categories); Managerial competence (5 categories); Specialized competency (5 categories); There are functional competencies (8 categories) and communication competencies (4 categories). Manuscript profile